Privacy Policy
Last updated: December 06, 2025At Snap CD Portal ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our infrastructure deployment platform.
1. Information We Collect
Account Information
When you create an account, we collect:
Name and email address
Organization name and details
Authentication credentials
Billing information (processed securely through Stripe)
Infrastructure Data
To provide our services, we process:
Infrastructure configuration files
Deployment logs and metrics
Module and stack configurations
Git repository information (URLs only, not code)
Usage Data
We automatically collect:
API usage statistics
Feature usage patterns
Performance metrics
Error logs for debugging
2. How We Use Your Information
We use the collected information to:
Provide and maintain our infrastructure deployment services
Process your deployments and manage your infrastructure
Send important service updates and security alerts
Improve our platform and develop new features
Provide customer support
Ensure platform security and prevent abuse
3. Data Security
We implement industry-standard security measures including:
Encryption of data in transit and at rest
Regular security audits and penetration testing
Access controls and authentication mechanisms
Regular backups with encryption
Compliance with SOC 2 Type II standards
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
With your explicit consent
To comply with legal obligations
With service providers who assist in our operations (under strict confidentiality agreements)
To protect our rights, privacy, safety, or property
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Deployment logs are retained for 90 days, audit logs for 1 year, and account information until account deletion.
6. Your Rights
You have the right to:
Access your personal information
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Opt-out of marketing communications
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience on our platform:
Essential Cookies
These cookies are necessary for the website to function and cannot be switched off:
Authentication and session management
Security and fraud prevention
Load balancing and performance
User preferences and settings
Analytics Cookies
These cookies help us understand how users interact with our platform:
Usage statistics and performance metrics
Feature usage and user journeys
Error tracking and debugging
A/B testing for improvements
Third-Party Cookies
We may use third-party services that set their own cookies:
Stripe for payment processing
Authentication providers (Google, GitHub, Microsoft)
Customer support widgets
Managing Cookies
You can control cookies through:
Browser settings to block or delete cookies
Our cookie consent banner when first visiting
Account settings for analytics preferences
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: Snap CD Portal, Data Protection Officer
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email.
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