Privacy Policy

Last updated: March 13, 2026

At Snap CD ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our infrastructure deployment platform.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Organization name and details
• Authentication credentials
• Billing information (processed securely through Stripe)

Infrastructure Data

To provide our services, we process infrastructure configuration files, deployment logs, state files, and secrets you provide. For details on how we handle, secure, and protect this data, see Section 7 of our Terms of Service.

Usage Data

We automatically collect:

• API usage statistics
• Feature usage patterns
• Performance metrics
• Error logs for debugging

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Process billing and payments
• Send important service updates and security alerts
• Improve our platform and develop new features
• Provide customer support
• Ensure platform security and prevent abuse

3. Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Regular backups with encryption
• Compliance with SOC 2 Type II standards

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist in our operations (under strict confidentiality agreements)
• To protect our rights, privacy, safety, or property

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services and comply with legal obligations. Account information is retained until account deletion. For retention of infrastructure data, see Section 7 of our Terms of Service.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform:

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off:

• Authentication and session management
• Security and fraud prevention
• Load balancing and performance
• User preferences and settings

Analytics Cookies

These cookies help us understand how users interact with our platform:

• Usage statistics and performance metrics
• Feature usage and user journeys
• Error tracking and debugging
• A/B testing for improvements

Third-Party Cookies

We may use third-party services that set their own cookies:

• Stripe for payment processing
• Authentication providers (Google, GitHub, Microsoft)
• Customer support widgets

Managing Cookies

You can control cookies through:

• Browser settings to block or delete cookies
• Our cookie consent banner when first visiting
• Account settings for analytics preferences

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email.